​Privacy Policy

Feelin’ Motion undertakes to comply with all applicable regulations regarding the protection of personal data resulting from European and national legislation, in the processing of clients’ personal data carried out in the scope of the services provided and strictly in accordance with the instructions received. Personal data, namely: names, identification numbers, and addresses, are used for invoicing services rendered, entering into contracts, and communication between the parties. These data may also be disclosed to Public Services and judicial authorities if required by law.

Information We Collect

a. Name, address and postal code, phone number and/or mobile, tax identification number, and email address.

b. Information related to contracted services and products, invoices, payment statements, and amounts paid.

c. Your contact information, for our After-Sales services related to the services and products purchased.

d. Photographs and other tools necessary for the provision of services or the sale of associated products.

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How We Use Your Information

We may process your information in the following situations:

a. For the provision of a service or sale of a product.

b. For the provision of a service or sale of a product you have contracted, and, whenever necessary, to adapt it to the client’s needs and preferences.

c. For invoicing and collection of services provided and/or products sold, and for payments linked with other providers or vendors.

d. To resolve complaints and respond to requests for clarification.

e. To send messages (SMS and email) to keep you updated about your services and products, including information about any changes.

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How Long We Keep Your Information

The period during which personal data is stored depends on the purpose for which the information is processed. There are legal requirements that oblige us to keep data for a minimum period (e.g., tax obligations). When no specific legal requirement exists, data will be stored only for the minimum period necessary to achieve the purposes for which it was collected or subsequently processed, as defined by law. Once this period expires, Feelin’Motion will delete the data.

Pending legal proceedings may justify retaining your data for longer periods.

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How We Protect Your Information

Feelin’ Motion commits to implementing the necessary technical and organizational measures to protect personal data, ensuring an appropriate level of security relative to the risks posed by data processing, the nature of the data, and the potential impact on individuals’ rights and freedoms.

We take measures to ensure that your personal information is only used as described in this document and that we respect the choices and permissions you have granted.

We only partner with other service providers and/or vendors who guarantee the same level of information security that you expect from our company.

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Your Rights

a. Right of Access – the right to obtain information regarding the processing of your data and its characteristics.

b. Right to Rectification – the right to request correction of your data to ensure it is accurate and up-to-date.

c. Right to Erasure / Right to be Forgotten – the right to request deletion of your data if no valid grounds exist for retaining it, provided there is no other legitimate basis for processing.

d. Right to Restrict Processing – the right to suspend or limit the processing of certain categories of data.

e. Right to Data Portability – the right to request that your data be sent in a clear, objective, and machine-readable digital format that allows reuse. Alternatively, you may request that your data be transmitted to another entity responsible for processing.

f. Right to Object – the right to object to certain processing purposes, provided no legitimate interests override your rights.

g. Right to Withdraw Consent – the right to withdraw your consent, which can only be exercised when consent is the sole legal basis for processing.

h. All the rights mentioned above can be exercised, subject to applicable legal limitations, by submitting a written request via email to info@feelinmotion.pt. You may also send questions related to the processing of your data to the same email. Complaints can be submitted to the National Supervisory Authority.